Case Studies

Getting Closer to the Consumer: How Nivea Co-Creates New Products

Authors: Bilgram, V., Bartl M., Biel, S. published in Marketing Review St. Gallen, 1/2011.

Co-creation has become a prevalent approach taken by innovation leaders to excel in innovation management and complement internal R&D activities. In this article the authors will…

Co-Creation in the Automobile Industry – The Audi Virtual Lab

In the following I want to share some insights mainly from the co-creation projects I initiated during the time I worked for the carmaker Audi. Two consecutive projects termed the “Audi Virtual Lab 1” and the “Audi Virtual Lab 2” were conducted in Germany, Japan and in the US. Overall more than 7.000 customers participated in the co-development of the Audi in-car multimedia system. As a co-creation technique we applied web-based user design firstly introduced by the MIT Professors Dahan/Hauser.

Netnography – Utilizing Online Communities as source of Innovation

Listening in on web conversations opens up a whole universe to find and explore new fields of innovation. Here are some exciting insights from the cosmetics industry

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